Terms and Conditions

  1. Introduction Welcome to FruVei (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website fruvei.com, purchase of our products, and use of our services. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.
  2. Eligibility To purchase from our website, you must be at least 18 years old or have the permission of a parent or guardian.
  3. Orders
    • Order Acceptance: All orders are subject to acceptance by us. We may require additional information before accepting your order.
    • Payment: Payments must be made at the time of order placement.
    • Pricing: All prices are listed in INR and include applicable taxes. We reserve the right to change prices at any time without notice.
    • Order Changes and Cancellations: Once an order is placed, changes or cancellations may not be possible. Please contact us immediately if you need to make changes.
  4. Shipping and Delivery
    • Shipping: We offer shipping within Pune, India. Shipping fees and delivery times vary based on location and shipping method.
    • Delivery: We aim to deliver your products within the estimated delivery time. However, delays may occur due to unforeseen circumstances. We are not responsible for delivery delays beyond our control.
    • Damaged or Lost Packages: If your package is damaged or lost during transit, please contact us for assistance.
  5. Returns and Refunds
    • Returns: Due to the perishable nature of our products, we do not accept returns. However, if you are not satisfied with your purchase, please contact us within 2 days of delivery.
    • Refunds: Refunds are issued on a case-by-case basis. If a refund is approved, it will be processed to your original payment method within 7 days.
  6. Product Information We strive to provide accurate product information. However, we do not warrant that product descriptions, pricing, or other content on our website are accurate, complete, or error-free.
  7. Health and Allergy Disclaimer
    • FruVei shall not be held liable for any adverse health effects or allergic reactions that occur due to incorrect, incomplete, or omitted health and allergy information provided by the customer. By placing an order with us, you acknowledge and accept this risk.
  8. Intellectual Property All content on our website, including text, graphics, logos, and images, is the property of FruVei and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
  9. Limitation of Liability To the fullest extent permitted by law, FruVei shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or purchase of our products.
  10. Indemnification You agree to indemnify and hold FruVei, its affiliates, and its employees harmless from any claims, damages, losses, or expenses arising out of your use of our website or violation of these Terms and Conditions.
  11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Maharashtra/India, without regard to its conflict of law principles.
  12. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the revised Terms and Conditions.
  13. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at: support@fruvei.com

Privacy Policy

  1. Introduction Welcome to FruVei (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fruvei.com, use our services, or purchase our products.
  2. Information We Collect We collect information from you in various ways, including:
    • Personal Information: Name, email address, phone number, shipping address, and payment information.
  3. How We Use Your Information We use the information we collect for:
    • Processing transactions and delivering products
    • Sending order confirmations and updates
    • Providing customer support
    • Improving our website and services
  4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with:
    • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and shipping.
    • Legal Requirements: If required by law to comply with legal processes or to protect our rights.
  5. Security of Your Information We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information
  6. Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, including:
    • Accessing and correcting your informatio
    • Deleting your informatio
    • Opting out of marketing communications
    • Restricting the processing of your information
    • To exercise these rights, please contact us at support@fruvei.com.
  7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
  8. Children’s Privacy Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.
  9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the effective date.
  10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: support@fruvei.com

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